Last updated: 11 March 2026
These Cloud Terms of Service ("Terms") constitute a legally binding agreement between BlueBucket S.L., a company incorporated in Alicante, Spain (registration number: B22503551) ("BlueBucket", "we", "us", or "our"), and the individual or legal entity accessing or using the BlueBucket platform ("Customer", "you", or "your").
By registering for an account, starting a free trial, or using any part of the BlueBucket platform, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are accepting on behalf of a company or other legal entity, you represent that you have the authority to bind that entity.
If you do not agree to these Terms, you must not use the BlueBucket platform.
| Term | Meaning |
|---|---|
| Platform | The BlueBucket software-as-a-service platform, including the management console, APIs, tooling, and any associated services made available by BlueBucket. |
| Instance | A logically isolated, single-tenant deployment of the BlueBucket runtime environment provisioned for a specific Project. |
| Project | A customer-defined backend configuration, comprising API endpoints, workflows, authentication schemes, model definitions, and related configuration. |
| Configuration Data | All metadata defined and stored by the Customer within the Platform, including API configurations, endpoint definitions, workflow definitions, authentication schemes, model configurations, and related settings. |
| Customer Data | Any data belonging to or controlled by the Customer that passes through an Instance during operation (e.g. data read from or written to a Customer's connected data sources). |
| Subscription | The paid service plan selected by the Customer following the Trial Period. |
| Trial Period | The initial 30-day free period during which the Customer may use the Platform at no charge, subject to these Terms. |
| Authorised Users | Employees, contractors, or agents of the Customer who are authorised by the Customer to access and use the Platform. |
BlueBucket is a declarative backend platform that enables Customers to build, deploy, and operate APIs and workflows. Each Project is deployed as a logically isolated, single-tenant Instance within BlueBucket's cloud infrastructure.
Each Instance is provisioned exclusively for a single Project and is logically isolated from all other Customers' Instances. Instances are not shared across Customers. The Customer may configure their Instance to connect to external data sources, databases, and third-party services in order to read, process, and write data in accordance with the Customer's instructions.
BlueBucket does not store Customer Data. Customer Data flows through Instances as instructed by the Customer's Configuration Data — it is processed in-memory and passed directly to or from the Customer's connected external systems and/or the Customer's own end-user applications and API consumers. BlueBucket retains only:
The Customer remains solely responsible for the external systems to which their Instance connects and for all data stored within those systems.
Certain features may be designated as beta, preview, or experimental. Such features are provided for evaluation purposes only and may be modified or discontinued at any time. Beta features may be subject to reduced support or availability and are excluded from any service level commitments and warranties under these Terms.
Customers may select a deployment region for their Instance from the available regions listed in the management console. The selected region determines where Customer Data is processed during Instance operation. BlueBucket continues to expand its regional coverage over time.
Configuration Data is stored either in the same region as the Instance or within the European Union.
You must be at least 18 years of age and have full legal capacity to enter into binding contracts to use the Platform. Use of the Platform by individuals under 18 is strictly prohibited.
You agree to provide accurate, complete, and current information during registration and to keep your account information up to date. BlueBucket may suspend or terminate accounts found to contain materially false information.
You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You must notify us immediately at support@bluebucket.io if you suspect any unauthorised access to your account.
You are responsible for ensuring that all Authorised Users comply with these Terms. Any breach of these Terms by an Authorised User is deemed a breach by the Customer.
New Customers receive a free Trial Period of 30 days from the date of account registration, during which the Platform may be used free of charge subject to the limitations described in Section 5.2.
BlueBucket may apply usage limits to Trial accounts (including instance size, number of Projects, API request volume, and throughput). These limits will be communicated within the Platform console.
The Trial Period is intended solely for evaluating the Platform for the Customer's own business use. Use of the Trial Period for competitive analysis, benchmarking against competing products, reverse engineering, resale, or any form of commercialisation of BlueBucket's services is strictly prohibited.
At the end of the Trial Period, access to the Platform will be suspended unless the Customer subscribes to a paid plan. Configuration Data will be retained for a reasonable period (no less than 14 days after Trial expiry) to allow the Customer to subscribe or export their data before deletion.
The Platform is provided "as-is" during the Trial Period without any uptime guarantee or SLA commitment. BlueBucket may modify or discontinue the Trial at any time with reasonable notice.
Following the Trial Period, continued use of the Platform requires a paid Subscription. Applicable fees and plan details are set out in a separate order form or subscription confirmation ("Order Confirmation"). BlueBucket reserves the right to modify fees with at least 30 days' prior written notice.
Subscription fees consist of:
(a) Base Platform Fee — a recurring monthly or annual fee per Subscription tier; and
(b) Instance Fees — additional fees per active Instance, which vary based on:
(c) Overages — usage exceeding the limits agreed in the Order Confirmation (including throughput, number of Instances, or data transfer) will be charged at the applicable overage rates specified in the Order Confirmation.
Fees are billed as follows:
All fees are stated and charged in Euros (EUR) unless otherwise agreed in writing.
Payment is due within the billing period. BlueBucket uses a third-party payment processor. By providing payment information, you authorise BlueBucket to charge the applicable fees to your payment method on the billing date.
The Customer is responsible for maintaining accurate and current billing information, including payment method details, legal company name, billing address, and primary billing contact. BlueBucket is not liable for failed payments or service interruptions resulting from outdated or inaccurate billing information.
All fees are exclusive of applicable taxes (including VAT). The Customer is responsible for all taxes applicable to their use of the Platform under applicable law. Where BlueBucket is required to collect VAT or similar taxes, these will be added to the invoice.
For EU-based business Customers, VAT may be subject to the reverse charge mechanism, in which case the Customer is responsible for accounting for VAT under applicable law. To qualify for reverse charge treatment, the Customer must provide a valid EU VAT registration number during account setup or billing configuration. If no valid VAT number is provided, BlueBucket will apply VAT at the rate applicable in the Customer's country of residence.
If payment is not received by the due date, BlueBucket will notify the Customer and may retry the payment automatically. If the overdue amount remains unresolved after a reasonable period, BlueBucket may:
BlueBucket will not exercise its suspension or interest rights if the Customer is disputing the applicable charges reasonably and in good faith and is cooperating diligently to resolve the dispute.
If you believe an invoice is incorrect, you must notify us at support@bluebucket.io within 30 days of the invoice date. Undisputed amounts remain payable in full.
BlueBucket may adjust Subscription fees at any time with at least 30 days' prior written notice. Continued use of the Platform after a price change takes effect constitutes acceptance of the new fees.
All intellectual property rights in the Platform, including the underlying software, source code, algorithms, architecture, user interface, documentation, trademarks, and trade names, are and shall remain the exclusive property of BlueBucket S.L. or its licensors. Nothing in these Terms transfers any ownership interest in the Platform to the Customer.
Subject to the Customer's compliance with these Terms and timely payment of applicable fees, BlueBucket grants the Customer a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use the Platform solely for the Customer's own internal business purposes during the Subscription term.
The Customer retains all intellectual property rights in their Configuration Data. By submitting Configuration Data to the Platform, the Customer grants BlueBucket a limited, non-exclusive licence to store, process, and use such Configuration Data solely as necessary to provide the Platform services. BlueBucket does not claim ownership of Configuration Data. Customers may export their Configuration Data at any time via the management console or other available Platform tools. Following termination, Configuration Data may be exported during the retention period described in Section 16.4.
The Customer retains all rights, title, and interest in Customer Data. BlueBucket does not claim any ownership or licence over Customer Data beyond the transient, in-memory processing required to execute the Customer's configured workflows and API operations.
If the Customer provides suggestions, ideas, or feedback regarding the Platform ("Feedback"), the Customer grants BlueBucket a royalty-free, perpetual, irrevocable, worldwide licence to use, incorporate, and commercialise such Feedback without restriction or compensation.
BlueBucket may collect and analyse anonymised, aggregated data derived from the Customer's use of the Platform (such as usage patterns, performance metrics, and feature adoption) for the purposes of operating, improving, and developing the Platform. BlueBucket retains all intellectual property rights in such aggregated data. This data will not identify the Customer or any individual user, and will not include any Configuration Data or Customer Data.
The Customer grants BlueBucket a non-exclusive right to use the Customer's name and company logo in BlueBucket's customer lists, website, and marketing materials solely to identify the Customer as a user of the Platform. The Customer may withdraw this permission at any time by written notice to legal@bluebucket.io, after which BlueBucket will cease such use within a reasonable period.
The Customer must not:
For the purposes of applicable data protection law (including the EU General Data Protection Regulation, "GDPR"):
BlueBucket processes personal data in accordance with applicable EU data protection legislation. As a data processor, BlueBucket:
Where required by applicable data protection law, the parties agree to enter into a Data Processing Agreement ("DPA") in accordance with Article 28 GDPR. A standard DPA is available at request from legal@bluebucket.io.
Configuration Data is stored in BlueBucket's infrastructure as described in Section 3.4. It is subject to BlueBucket's Privacy Policy and applicable data protection law.
The Customer is solely responsible for:
For any privacy-related requests, including data subject rights requests or questions about how BlueBucket processes personal data, Customers may contact privacy@bluebucket.io.
The Customer is responsible for ensuring their use of the Platform complies with all applicable laws, regulations, and third-party terms (including those of any external data sources or services the Customer connects to their Instance).
BlueBucket does not review or control the APIs, workflows, or business logic defined in a Customer's Configuration Data. The Customer is solely responsible for the legality, security, and compliance of their configuration and any APIs or workflows built and operated using the Platform.
The Customer must not use the Platform:
The Customer is solely responsible for any third-party data sources, databases, and services connected to their Instance, including maintaining valid credentials, ensuring the security of those systems, and complying with the terms of those third-party services.
By connecting an external system to their Instance, the Customer represents and warrants that they have the right and authority to grant BlueBucket access to that system for the purpose of executing the Customer's configured operations. The Customer acknowledges that when an Instance accesses an external system on the Customer's behalf, BlueBucket acts solely as the Customer's agent in doing so, and not as an agent of or on behalf of the third-party provider. BlueBucket is not responsible for the availability, accuracy, or continued accessibility of any third-party systems connected by the Customer.
BlueBucket may throttle, limit, or suspend the Customer's access to the Platform if the Customer's usage poses a risk to the stability, security, or performance of the Platform, including in cases of excessive traffic, API abuse, or suspected security incidents. BlueBucket will endeavour to notify the Customer promptly where circumstances allow.
BlueBucket is committed to providing effective support to all Customers. In the event of misuse or abuse of BlueBucket's support services, or disrespectful or abusive conduct towards BlueBucket staff, BlueBucket reserves the right to limit or suspend support services to the Customer concerned, without prejudice to any other rights under these Terms.
BlueBucket will use commercially reasonable efforts to maintain the availability, reliability, and performance of the Platform. The Platform may be temporarily unavailable due to maintenance, upgrades, or circumstances beyond BlueBucket's reasonable control. BlueBucket may publish service level commitments for certain plans or features, which will be described in the applicable documentation or service level policy.
Each party agrees to keep confidential any non-public information of the other party that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information ("Confidential Information"), and to use such information only for the purposes of performing its obligations or exercising its rights under these Terms.
Confidential Information does not include information that: (a) is or becomes publicly available through no fault of the receiving party; (b) was already known to the receiving party prior to disclosure; (c) is independently developed by the receiving party without reference to the Confidential Information; or (d) is required to be disclosed by applicable law or court order, provided that the disclosing party gives prompt written notice where permitted.
In the event of any actual or suspected breach of confidentiality involving the other party's Confidential Information, the receiving party shall notify the disclosing party without undue delay. The notification shall include, to the extent known, the nature of the breach, the Confidential Information affected, and the steps taken or planned to address it. Each party shall cooperate reasonably to mitigate any harm resulting from such a breach.
BlueBucket warrants that:
The Customer warrants that:
If the Platform does not conform to BlueBucket's warranty in Section 12.1, the Customer must notify BlueBucket in writing with reasonable detail of the non-conformance. BlueBucket will use commercially reasonable efforts to correct the non-conformance within 60 days of receiving such notice (the "Remedy Period"). If BlueBucket is unable to correct the non-conformance within the Remedy Period, either party may terminate these Terms on written notice, in which case BlueBucket will refund any prepaid but unused fees covering the period after termination. This Section sets out the Customer's sole and exclusive remedy for breach of warranty.
EXCEPT AS EXPRESSLY STATED IN SECTION 12.1, THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE". BLUEBUCKET MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT THE PLATFORM WILL BE ERROR-FREE, UNINTERRUPTED, OR FREE FROM HARMFUL COMPONENTS.
BLUEBUCKET DOES NOT WARRANT THAT THE PLATFORM WILL MEET THE CUSTOMER'S SPECIFIC REQUIREMENTS OR THAT ANY DEFECTS WILL BE CORRECTED.
The Customer shall indemnify, defend, and hold harmless BlueBucket and its directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to:
BlueBucket shall indemnify, defend, and hold harmless the Customer from and against any third-party claims that the Platform, as provided by BlueBucket and used in accordance with these Terms, infringes any EU intellectual property right, provided that the Customer: (a) promptly notifies BlueBucket of such claim; (b) grants BlueBucket sole control of the defence; and (c) provides reasonable assistance. This indemnity does not apply to claims arising from Customer modifications, Configuration Data, or use of the Platform in combination with third-party services or data.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NEITHER PARTY SHALL BE LIABLE TO THE OTHER FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, DATA, OR ANTICIPATED SAVINGS, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE PLATFORM, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
EACH PARTY'S TOTAL AGGREGATE LIABILITY TO THE OTHER ARISING OUT OF OR IN CONNECTION WITH THESE TERMS (WHETHER IN CONTRACT, TORT, STATUTE, OR OTHERWISE) SHALL NOT EXCEED THE TOTAL FEES PAID OR PAYABLE BY THE CUSTOMER TO BLUEBUCKET IN THE 12-MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
Nothing in these Terms limits or excludes either party's liability for:
The parties acknowledge that the limitations of liability in this Section reflect a reasonable allocation of risk and form an essential basis of the bargain between the parties. BlueBucket would not have entered into these Terms without these limitations.
Neither party shall be liable for any failure or delay in performing its obligations under these Terms to the extent that such failure or delay is caused by circumstances beyond its reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, government action, pandemics, labour disputes, power failures, or failures of third-party telecommunications or infrastructure providers ("Force Majeure Event").
The affected party must notify the other party promptly of the Force Majeure Event and take reasonable steps to mitigate its effects. If a Force Majeure Event continues for more than 30 consecutive days, either party may terminate these Terms on written notice without liability.
These Terms commence on the date the Customer creates an account and continue until terminated in accordance with this Section. Paid Subscriptions renew automatically at the end of each billing period for a further period of the same duration, unless the Customer cancels before the renewal date via the management console or by written notice to support@bluebucket.io.
The Customer may terminate their Subscription at any time by providing written notice. Termination takes effect at the end of the current billing period. No refunds are issued for unused portions of a prepaid billing period, except where required by applicable law.
BlueBucket may terminate or suspend the Customer's access to the Platform:
Upon termination:
BlueBucket reserves the right to update or modify these Terms at any time. We will provide at least 30 days' prior written notice of material changes via email and/or a notice within the management console. Continued use of the Platform after the effective date of any changes constitutes acceptance of the updated Terms. If you do not agree to the revised Terms, you may terminate your Subscription before the effective date of the changes.
BlueBucket may modify, improve, or discontinue features of the Platform from time to time as part of ongoing development.
These Terms and any dispute arising out of or in connection with them shall be governed by and construed in accordance with the laws of Spain, without regard to its conflict of law provisions. Where applicable, mandatory provisions of EU consumer protection or data protection law shall also apply.
The parties submit to the exclusive jurisdiction of the courts of Alicante, Spain for the resolution of any disputes arising out of or in connection with these Terms, except that either party may seek urgent injunctive relief in any competent court.
Before initiating any legal proceedings, the parties agree to first attempt to resolve any dispute informally by contacting legal@bluebucket.io. The parties will make reasonable, good-faith efforts to resolve the dispute within 30 days.
These Terms, together with the Privacy Policy, any applicable DPA, and any order form or Subscription confirmation, constitute the entire agreement between the parties with respect to the Platform and supersede all prior agreements, representations, and understandings.
If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.
No failure or delay by either party in exercising any right or remedy shall constitute a waiver of that right or remedy. A waiver of any particular breach does not constitute a waiver of any subsequent breach.
The Customer may not assign, transfer, or sublicense any rights or obligations under these Terms without BlueBucket's prior written consent. BlueBucket may assign these Terms in connection with a merger, acquisition, or sale of substantially all its assets, with notice to the Customer.
Notices under these Terms must be in writing and sent by email:
Notices are deemed received on the next business day following the day of transmission.
Neither party has received or been offered any illegal or improper bribe, kickback, payment, gift, or thing of value from an employee or agent of the other party in connection with these Terms. Each party agrees to comply with all applicable anti-corruption and anti-bribery laws.
Nothing in these Terms creates a partnership, joint venture, agency, franchise, or employment relationship between the parties.
These Terms are written in English. In the event of any conflict between a translation and the English version, the English version shall prevail.
If you have any questions about these Terms, please contact us at:
BlueBucket S.L.
Alicante, Spain
Legal enquiries: legal@bluebucket.io
Support: support@bluebucket.io
These Cloud Terms of Service were last updated on 11 March 2026. Prior versions are available on request.